Helping NHS staff and patients make their important journeys to the RNOH

After realising that a council mandated road closure on an MRP project was affecting access to a hospital, Project Manager, Michael Solomon leapt into action to find a solution to the problem.

The Royal National Orthopaedic Hospital (RNOH) contacted Michael to advise that due to the road closure, the normal bus service to the hospital from the surrounding areas had to be cancelled. This was causing problems for staff and patients alike.

Last Friday morning, he attended a meeting with representatives from the hospital to see what could be done. The problem was assessed and resolved by Friday lunch time! A mini bus service and a disabled access black cab were introduced and used to supplement the shuttle service that the hospital already had.

The solution was in place for Monday morning when half-term was over and more people would be requiring access to the hospital.

Feedback from the hospital has been positive: “This has been a massive help so far with less to no waiting time at the station and at the outpatient’s department. A taxi, shuttle bus and 16 seater bus is always available at the station and in the hospital to accommodate patients and colleagues. This is working brilliantly so far. Congratulations and thanks for sorting this out for us and I can tell you that patients and colleagues are very appreciative of this initiative.”

Thank you to Michael for stepping up and taking control of the situation – it has obviously made a real difference to the staff and patients needing to get to and from the hospital.

Back to all.